Office Operations Manager
Monrovia, CA
Job type
Full-time
Pay range
$20 – $28 / Hr
Location
In-person
Language
English
Description
Do you enjoy being the steady hand that keeps things running smoothly behind the scenes? Are you someone who can spot what needs to be done, roll up your sleeves, and just make it happen—without waiting for someone to tell you how? Do you love creating a welcoming environment and making sure things flow—whether you’re working solo or surrounded by team members?
About Us
Founded in 1992, The Pacific Bridge Companies (TPBC) has deep roots in financial services and community activism, dating back to the 1930s when our founder’s grandfather led the charge to abolish racially discriminatory practices in the life insurance industry of the United States.
Today, we’re all about making global financial navigation a reality. It’s often difficult for global citizens to interpret the complex cross-border laws governing insurance, investments, banking, tax, and law. We help financial advisors guide these clients wherever their lives may lead by providing advice, financial planning ideas, and connections to other finance and insurance professionals ready to help.
Initially aiming our efforts at people and companies living multi-national lives between Asia and the United States, we are now expanding to meet the growing demand for similar services in other parts of the world. That’s why we need you!
About the Job
We’re looking for a warm, resourceful, and tech-savvy Office Operations Manager to be the Office Anchor of our team. In this role, you’ll be the friendly, dependable presence that keeps our workspace organized, functional, and filled with positive energy. You’ll be the glue that holds a lot of moving parts together – solving problems before they become problems and making sure everything stays on track.
You’ll also provide essential administrative support and project coordination for the team and leadership—keeping schedules, systems, and operations running with aloha. This role is ideal for someone who’s proactive, analytical, organized, and always ready to jump in and help—someone who doesn’t need a play-by-play, just the goal.
You’re the Ideal Candidate If You Are
- A natural problem-solver who takes initiative to turn goals into results—without waiting for step-by-step direction
- Tech-savvy and eager to learn, with strong skills in Microsoft Office 365 and an interest in exploring new tools and AI solutions
- Exceptionally organized and detail-oriented, able to juggle administrative support and project coordination
- A strong communicator with excellent interpersonal, verbal, and written skills
- Equally comfortable working independently during quiet times and collaborating with busy in-person and remote team members
- Analytical and process-minded — always looking for ways to improve efficiency and workflows
- Passionate about supporting others, building systems, and helping the whole team stay organized and on track
- Flexible and open to occasional evening or weekend support for special events
Roles and Responsibilities
Be Our Office Anchor
- Serve as the dependable daily presence that keeps the office running smoothly and positively
- Create and maintain a welcoming, well-organized space that supports both productivity and team spirit
- Take initiative — identify and address what needs to be done without waiting for direction
- Greet vendors, manage service appointments and deliveries, and handle fluctuating office energy with ease
Office, Executive & Administrative Support (with Aloha)
- Answer phones warmly and professionally; manage incoming mail and document preparation
- Support leadership with scheduling, executive assistance, and coordination of materials
- Maintain both digital and physical filing systems; manage inventory, supplies, and office deliveries
Facilities & Vendor Coordination
- Oversee office facilities — schedule repairs or maintenance, coordinate with building management and external vendors
- Ensure safety compliance and manage service timelines, quotes, and approvals
Technology & Project Coordination
- Partner with IT to keep devices and systems running smoothly; maintain logs for company tools and accounts
- Support internal processes including records management
- Take ownership of cross-functional project coordination — keeping tasks on track, stakeholders aligned, serving as a key liaison between teams to reduce miscommunication
Team & Culture Support
- Assist with onboarding logistics like workspace setup
- Help plan and support team events, celebrations, and team-building activities
- Offer cross-functional support on-site for HR, IT, and other departments
- Contribute to a connected, positive, and inclusive team culture—including for remote team members
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
The Pacific Bridge Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All employment decisions are made based on qualifications, merit, and business needs.
English 
日本語