Administrative Assistant - Japanese / English Bilingual
Monrovia, CA
Job type
Full-time
Pay range
$20 – $28 / Hr
Location
In person
Language
English/Japanese
Description
Do you want to help people create a more secure financial future for their loved ones?
Become part of a different kind of organization – one of impact and significance that carries the spirit of Aloha into every client interaction, fostering dreams for families and future generations through our global network of financial organizations and specialists – our Ohana (family).
About Us
Founded in 1992, The Pacific Bridge Companies (TPBC) has deep roots in financial services and community activism. In the 1930s, our founder’s grandfather led the charge to abolish racially discriminatory practices in the life insurance industry of the United States.
Today, we’re all about making global financial navigation a reality. It’s often difficult for global citizens to interpret the complex cross-border laws governing insurance, investments, banking, tax, and law. We help financial advisors guide these clients wherever their lives may lead by providing advice, financial planning ideas, and connections to other finance and insurance professionals ready to help.
Initially aiming our efforts at people and companies living multi-national lives between Asia and the United States, we are now expanding to meet the growing demand for similar services in other parts of the world. That’s why we need you!
About the Job
We’re looking for native Japanese speakers for full-time administrative support positions in our Japanese Platform, part of a passionate team headquartered in our Monrovia, California office.
If you believe in the importance of flexible financial advice that supports people as they venture from one part of the world to another, you share one of our core beliefs. We would love to talk to you and explore the ways your unique skills can help our team, our clients, and a growing number of global citizens.
Primary Roles and Responsibilities
- Coordinate and schedule internal and external meetings to ensure seamless communication and organization
- Translate documents, emails, and materials between English and Japanese for internal teams, clients, advisors, and vendors
- Prepare supporting materials for meetings to help facilitate productive discussions
- Manage the preparation and mailing of documents and packages to clients and advisors in a timely manner
- Draft and summarize emails for frontline teams, including translation when necessary, to ensure clear and effective communication
- Plan, procure, and manage inventory of supplies for events
- Organize and maintain documents in Microsoft 365 SharePoint for easy access and reference
- Accurately enter and update data in Dynamics 365 to support business operations
- Attend meetings and client study sessions as needed to stay informed and provide support
- Provide event support for corporate events and meetings, with occasional events occurring on weekends or evenings; occasional travel may also be required to support these events
These are the qualities that make for an ideal candidate
- Bilingual in Japanese, with native-level proficiency in speaking, reading, and writing, along with the ability to communicate effective in English at a professional level
- Strong Team Player who is proactive, collaborative, and willing to step in where needed, committed to the success of the team as a whole
- Organized, on-task, and prepared
- Focused and attentive to detail
- Friendly and helpful when providing customer service over the phone and in person
- Caring and passionate about helping others
- Effective communicator who builds positive relationships
- Brings a positive attitude, flexibility, and integrity
- Able to prioritize shifting between multiple tasks and projects
- Responsive to urgent tasks, with strong problem-solving skills
- Computer-savvy and proficient with Microsoft Office 365
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
The Pacific Bridge Companies is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All employment decisions are made based on qualifications, merit, and business needs.
English 
日本語